Peace of Mind for Every Journey: A Comprehensive Guide to Facilities and Services for Passengers Requiring Special Assistance at Mae fah Luang Chiangrai International Airport (CEI)
Mae fah Luang Chiangrai International Airport (CEI) has enhanced its services to provide comprehensive care for passengers requiring special assistance, from arrival at the airport through boarding. Below is an overview of the key services available and important information you should know.
1. Preparing Before Your Trip: Who to Contact
For maximum convenience, passengers are advised to notify their airline in advance at the time of ticket booking. Contact details for airlines and related services are as follows:
Thai Airways Tel. (+66) 5379 8203 | www.thaiairways.com
Nok Air: Tel. (+66) 5379 8279 | www.nokair.com
Thai AirAsia: Tel. (+66) 5379 8274 | www.airasia.com
Thai Lion Air: Tel. (+66) 5379 8273 | www.lionairthai.com
Mae fah Luang Chiangrai International Airport Information Center (24 hours): Tel. (+66) 5379 8999
2. Getting to the Airport and Parking Areas
Mae fah Luang Chiangrai International Airport (CEI) operates 24 hours a day and provides designated parking and drop-off areas as follows:
• Drop-off Points (2 locations): Passenger Terminal Door No.1 and Door No.2
• Reserved Parking Spaces (12 spaces total):
North side: 6 spaces
South side: 6 spaces
3. Facilities Inside the Terminal
Wheelchair Service:
Passengers can contact Mae fah Luang Chiangrai International Airport Information at Passenger Terminal for free wheelchair service for Passengers Requiring Assistance.
4. Regulations for Wheelchairs and Mobility Aids
Passengers may bring personal wheelchairs or mobility aids on board free of charge, subject to the following conditions:
Maximum dimensions (checked baggage):
Length 140 cm × Width 140 cm × Height 100 cm
Maximum weight: Not exceeding 85 kg
Aircraft Boarding Assistance:
Ambulift or High Lift vehicles are available for safe boarding and disembarkation
5. Accessible Public Transportation Services
The airport provides accessible and comprehensive public transportation options for passengers requiring special assistance, as detailed below:
5.1 Taxi Meter Services
Available 6.00 am - 10.00 pm for passenger convenience.
Taxi Pick-up Points:Passenger Terminal Door 3
5.2 Limousine Services
Available 6.00 am - 10.00 pm for passenger convenience.
Limousine Services Pick-up Points:Passenger Terminal Door 3
5.3 Self-drive car rental
For free travel It is convenient and an alternative to transportation. We offer flexible options for passengers. With self-drive car rental
5.4 Other Transportation Options
App-based Ride-Hailing Services: Available via mobile applications of authorized service providers, Pick up and drop-off point located at Passenger Terminal Door 1.
Additional Information
Facebook: Mae Fah Luang Chiang Rai International Airport - CEI
Tiktok: CEI_Airport
